- What information we collect from or about you
- What we use your information for
- In what ways we may disclose your information to other parties
- The kinds of security measures in place to protect against loss or misuse of your personal information
- How long we retain your information
- What cookies are, and other forms of tracking that may be in use on the Website
- Other privacy policies to which you may become subject when you use the Services
- How you can access, update or delete your Personally Identifiable Information
1. What information do we collect from or about you?
In this Policy, we refer to two types of user information: Personally Identifiable Information (sometimes referred to as “PII”) and non-Personally Identifiable Information.
Personally Identifiable Information refers to any information that can be used to uniquely identify, contact, or locate you. Examples of Personally Identifiable Information include a name, e-mail address, telephone number, and a credit card number.
The Company collects only the PII that you voluntarily provide to us, such as when you register to use the Services, set up a profile, create content, sign up for a special offer, enter a sweepstakes or promotion, or complete a survey. If you purchase products or subscribe for paid services, you might also be asked to provide your credit card and related information for billing purposes.
You might also be asked for, or choose to provide, additional information about yourself that does not, itself, specifically identify you. This is non-Personally Identifiable Information. However, some information of this kind, such as your geographic location and service preferences may be required (or merely requested) when you register for the Services, and may be associated with your PII.
Company may also automatically collect other types of non-Personally Identifiable Information as you use the Services, including technical information (such as your internet protocol (“IP”) address, mobile device ID, or browser type) and usage information (such as location data, preferred language, the parts of the Services you have visited, which links you have clicked and other information about how you interact with the Services). This information is anonymous, and is not associated with your PII, although it may be associated with other pieces of anonymous information about you.
2. What do we use your information for?
Your Personally Identifiable Information may be used in one of the following ways:
- To contact you regarding your account. These communications may include notices regarding changes to our policies, service updates, account management procedures and customer service transactional messages.
- To e-mail you newsletters or tips about how to use the Services, inform you of product updates, or notify you about our own special offers or those of our third-party partners.
Non-Personally Identifiable Information may be used in one of the following ways:
- To enable us to generate aggregate data about site traffic and site interaction.
- To customize your experience (your information helps us to better respond to your individual needs).
- To show you advertisements most relevant to your demographic characteristics.
- To make improvements to the Website and Services
- To inform potential partners and advertisers about the size and characteristics of our audience
3. Do we disclose any information to other parties?
The Company does not sell or trade your Personally Identifiable Information to outside parties. We may disclose your Personally Identifiable Information to vendors who help us operate the Website, conduct our business or provide the Services to you, such as credit card processors, customer service centers, or e-mail marketing providers. All such partners are bound to keep your information confidential.
We may disclose Personally Identifiable Information, including to local, state, or federal law enforcement officials, when we believe in good faith that the law requires such action, or when required to do so by order of a court or other compulsory legal or regulatory process. We may also share Personally Identifiable Information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or to prevent harm to the Website.
We may use or distribute information about you and your use of the Services in ways that do not reveal Personally Identifiable Information. For example, we share anonymous user information with advertisers and advertising networks to enable the display of targeted, relevant advertisements. We may also provide anonymous usage data or summary characteristics of our audience to potential partners and advertisers or post such information on publicly accessible areas of the Website.
4. How secure is your personal information?
The security of our user data is very important to us. We store your information securely, using industry-compliant encryption technology. When you enter sensitive information (such as a credit card number) on our web forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
5. How long do we retain your information?
The retention period of collected information depends on the type of information and the reasons why we collect it.
Your account information is retained while your account is active, unless you request us to delete the information or close your account in which case some information may still be retained for a reasonable time in case you decide to re-activate your account. We may also retain some information we believe in good faith is necessary for legal and regulatory compliance, research and development, business matters, and improvement of our Services, in which case we would anonymize and encrypt such information until complete deletion. Further, some information may be retained if it is contained in deleted emails or electronic documents which are archived by our company in compliance with our standard archival processes but which, in the ordinary course of operations, are not accessible by the individuals who created or received such emails or documents.
If you request us to delete your information or close your account, some of the information you shared through the Services may still be accessible by those with whom you shared it.
Cookies are small files that a website or one of its service providers transfers to your computer’s storage device via your Web browser (if your browser is configured to permit this) that enable its systems to recognize your browser and store certain information. We use “cookies” to collect information and improve our Services. We may use “persistent cookies” to save your user ID and password for future logins to the Service. We may use “session ID cookies” to enable certain features of the Service, to better understand how you interact with the Service and to monitor aggregate usage and web traffic routing on the Service.
Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to your computer, and can only be read by a web server of the website that issued the cookie to you.
Depending on your web browser, you may have the ability to accept or decline cookies. Most web browsers default to accept cookies but enable you to configure settings to decline them. For further information about disabling cookies you can visit www.allaboutcookies.org. If you choose to decline cookies, you may not be able to sign in or use other features of the Services that depend on cookies.
Company maintains internal logs of usage of the Services. Logs include information such as IP address, browser type and version, computer processing speed, connection speed, clickstream data, and computer operating system. Company uses logs mainly for internal systems administration and diagnostic purposes, and to detect improper use of the site. Logs may also be used to generate aggregate, non-Personally Identifiable Information for advertisers or other third parties. The Company may collect such usage logs even if the App is not open on your device, or you do not have the Website open.
If you register for any part of the Services, we may offer you the option to save certain information, such as your username and password, via Local Device Storage (LDS). You can disable LDS on your device or browser; however, doing so may render a portion of the Services to not function properly.
7. Other privacy policies to which you may be subject
Occasionally, we may include or offer third-party products or services on the Website or App that include links to external websites. For example, advertisements, promotional offers, “free gifts,” and other links on the Company Website or included in e-mail from Company, may bring you to external web pages not controlled by Company. These third-party sites have separate and independent privacy policies and terms of service, which will govern the use of any Personally Identifiable Information that you provide. While Company is not responsible for the use of your information by third parties, we nevertheless seek to protect our users and the integrity of our Website and App, and we therefore invite your feedback about these sites.
8. How can you access, update or delete your Personally Identifiable Information?
All account settings can be changed from https://sutrapro.com/iframe/shantimindfulnesscenter/account. This includes reviewing and changing Personally Identifiable Information, setting e-mail preferences for non-account related e-mails, cancelling or deactivating your account.
Administrative and account-related communications are necessary to ensure we provide our users with the highest level of service, therefore registered users are not permitted to opt out from receipt of these communications, except in that event that you cancel your registration for the Services entirely.
New types of marketing communications might be added from time to time. Users can unsubscribe by following instructions contained in the messages they receive.
Anonymous information relating to your past usage of the Services may remain in our archived records after your account has been deleted, and any content that you have contributed to the Services will remain visible to the same extent as if you remained a registered user of the Website. If you wish to have all information that you have posted to be deleted, please contact us at firstname.lastname@example.org and we will make reasonable efforts to honor your request. In response to your request, we may elect to make your content invisible to other users of the Services and the public rather than deleting it entirely.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights covered by the General Data Protection Regulation (GDPR). In certain circumstances, you have the following rights:
(a) to access, update or to delete the information we have on you;
(b) to have your information rectified if it is inaccurate or incomplete;
(c) to object to our processing of your PII;
(d) to request that we restrict the processing of your PII;
(e) to be provided with a copy of your PII in a structured, machine-readable and commonly used format; and
(f) to withdraw your consent at any time where we rely on your consent to process your PII.
Please email us at email@example.com if you wish to be informed what PII we hold about you and if you want it to be removed from our systems. However, we may not able to provide some or all of the Services without some necessary data. We may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your PII. For more information, please contact your local data protection authority in the EEA.
10. What if you have questions that are not answered here?
Shanti Mindfulness Center, LLC
91 Fort Couch Road, Suite 3, 2nd Floor
Pittsburgh PA 15241
Last updated: September 2, 2021